Legal

Privacy & Cookie Policy

Last updated: March 25, 2025

This policy explains what data we collect on this website, how we use it, and your rights under GDPR. We have kept it short and specific to what we actually do.

The data controller is Valetop Limited, trading as Lumina 360, Suite 12, The Mall, Beacon Court, Sandyford Business Park, Dublin 18, D18 DX56, Ireland.

What Data We Collect

Contact form submissions

When you submit the contact form or the discovery call request form on this website, we collect your name, company, job title, email address, phone number (if provided), country, and any message or description you include. This information is used solely to respond to your enquiry and to follow up on any subsequent business relationship. It is not sold, shared with third parties for marketing purposes, or used for any purpose other than the above.

Analytics data

If you accept analytics cookies, we collect anonymised data about how visitors use this website using Google Analytics 4 and Microsoft Clarity. This includes pages visited, time on page, and general device and browser information. This data does not identify you personally. If you decline cookies, no analytics data is collected.

Cookies

We use two types of cookies on this website:

  • Consent cookie (necessary): A single cookie that stores whether you have accepted or declined analytics cookies. This is set when you make a choice on the cookie banner. It does not track you or contain any personal information.
  • Analytics cookies (optional, third-party): Set by Google Analytics and Microsoft Clarity only if you accept cookies. These collect anonymised usage data to help us understand how visitors navigate the site. You can decline these at any time via the cookie banner.

For a full list of the cookies currently active on this site, you can inspect your browser's cookie storage. The policy above reflects our current practices and will be updated if we introduce additional cookies.

Third-Party Services

  • Google Analytics 4: Anonymised website traffic analysis. Data processed by Google LLC. See Google's Privacy Policy. You can opt out via the Google Analytics opt-out add-on.
  • Microsoft Clarity: Session recordings and heatmaps for website improvement. Data processed by Microsoft Corporation. See Microsoft's Privacy Statement.
  • Resend:Email delivery service used to receive contact form submissions. Form data is transmitted to info@lumina-360.com via Resend's API and is not stored by Resend beyond delivery.

How Long We Keep Your Data

Contact form submissions are retained in our email inbox for as long as they are relevant to an active or potential business relationship. If you ask us to delete your information, we will do so unless we have a legal obligation to retain it.

Analytics data is retained according to the default retention settings of Google Analytics and Microsoft Clarity (typically 26 months for GA4).

Your Rights Under GDPR

As a resident of the EU or Ireland, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Request deletion of your personal data
  • Object to processing based on legitimate interests
  • Withdraw consent for analytics cookies at any time

To exercise any of these rights, contact us at info@lumina-360.com.

Changes to This Policy

We may update this policy if our data practices change. The “Last updated” date at the top of the page will reflect any revisions.

Contact